Cancellation Policy
for Elevated Path Testing
Effective Date: May 12, 2026
At Elevated Path Testing, we value your time and ours. To ensure efficient scheduling and service availability, the following cancellation policy applies:
Appointment Cancellations
Clients must provide at least:
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24 hours notice for standard appointments
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4 hours notice for same-day or emergency appointments when possible
Late Cancellations
Appointments canceled outside of the required notice window may be subject to:
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A cancellation fee
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Partial forfeiture of deposit or booking fee
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Rescheduling limitations
No-Show Policy
Clients who fail to appear or are unavailable at the scheduled appointment time may be charged a no-show fee.
Mobile Appointment Delays
For mobile services:
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A 15-minute grace period is provided
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Wait time charges may apply after 15 minutes
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Excessive delays may require rescheduling
Rescheduling
Clients may request to reschedule based on availability. We will do our best to accommodate scheduling changes.
Business & Employer Accounts
Corporate and recurring accounts may have separate cancellation terms outlined in their service agreement.
Emergency Situations
We understand emergencies happen. Cancellation fees may be waived at the discretion of Elevated Path Testing.